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    There were 9 articles found in this category:
    1. questionLogin Problems?
      -Are you having problems logging into Esinomart? Please ensure that cookies from www.esinomart.com are accepted in your browser (Internet Explorer or other). Check your email address is entered correctly on the registration page, and try again. If you have forgotten your password, please go here ...

    2. questioneBay/drop-shipper Returns Policy
      This is how we deal with eBay/ dropship returns issues: All Esinomart products carry at least a 12 month warranty, guaranteed by our company, in addition to any factory guarantees. The warranty, in strict terms, belongs to the person who bought the product from Esinomart. If you re-sold an item ...

    3. questionHow to CANCEL an Order
      Please cancel my order which I placed by mistake! I placed an order, but I've changed my mind. Close the order! There's a payment problem and now I can't send the money. How can I cancel the order? 1. - CANCELLATION BEFORE PAYMENT If you have not paid for your order, there is no need to contact ...

    4. questionWhy was my order cancelled?
      My order was cancelled by Esinomart- why? Why did you refund my Paypal payment? If we returned your money to you and closed your order, it is almost certainly because we were unable to verify your Paypal payment. Please read the email we sent you explaining the cancellation and contact us if you ...

    5. questionReporting Any Laptop Hardware Issues
      We have recently (April 2006) discontinued our line of laptops BUT we will continue to provide technical support for previous purchases under our 12-month warranty. If you have a technical issue with your laptop hardware, please let us know as much details as possible. The following are key piec ...

    6. questionI Can't Log In!
      Please follow these steps: Check your login details. Your login username is your email address used for registration. Ensure that cookies from www.esinomart.com are accepted in your browser (Internet Explorer or other). It might be a problem caused by Esinomart system maintenance - wait 30 mins ...

    7. questionInstructions For Returning Faulty Goods
      What Can I Do If A Product I Got From Esinomart Has A Problem? Before returning goods, please contact us first to discuss the issues you have. In over 90% of cases we are able to sort out the problem by giving technical support, without you sending anything back. If there are irremediable defect ...

    8. questionMy Country Isn't Available In Paypal!
      Which countries can use Paypal? Normally you can up free for an account at www.paypal.com - but please note paying by Paypal is only possible in the countries listed on the following web page: http://www.paypal.com/cgi-bin/webscr?cmd=_display-approved-signup-countries-outside If you have a Paypa ...

    9. questionDo NOT repeat NOT Flash The Firmware
      It seems everyone has got into the habit of FLASHING THE FIRMWARE on mp3 / mp4 devices even if they are already working fine, possibly because iPod products seem to require lots of firmware and software updates just to get them running. BUT we are happy to say, with Esinomart music players it is ...